Although memberships are not required, it is advised that you sign up as a member so that the checkout process is easier for you. Becoming a member is easy, all you have to do is sign up with a valid e-mail address.
Please contact us at email@example.com for any other questions about items, our policies, or our terms of service.
How to order
Before clicking "add to cart", please be sure to review all of the item's photos and the written descriptions including the measurements of the item in question. Once you "add your item" to the cart, a window on the top right section of your screen will pop up, listing all of the products or product you have chosen. Once you're done viewing this pop up you can easily x-out of this box and continue shopping, or you can checkout. Just click check out and fill out the order form. We will also send a confirmation e-mail that has an attached receipt of your order. This does not mean the order has shipped, this simply means that we've received your order request and we are in the process of packing and shipping your item out. If there were any errors with the information you filled out (a missing street number, wrong zip code etc.) , please NOTIFY us immediately at firstname.lastname@example.org and make sure to give us the product code of the item you have purchased.
We do not allow for returns but we do allow you to cancel an item within 6 hours of the time you purchased the item. Please contact us at CUSTOMERSERVICE@SHOPLUXIRARE.COM to cancel your purchase, with the header titled "order cancellation". Do not forget to include the item code or the item description. Any order cancellation requests sent after 6 hours of your purchase will not be taken in.
When you order from the vintage section, you are ordering an item that has been pre-worn and washed. There may be miniscule-small damages on the garment but if there is anything very noticeable we will be sure to document this in the description section of the item. Please expect some wear and tear on vintage items that you order from this shop. Do not forget to carefully view photos of each item that you purchase before you checkout.
Shipping & Delivery
We are excited to offer both domestic and international shipping. Taxes will be applied to items that ship to New York or New Jersey.
Here are the fixed shipping rates that will be applied to all of our items in the shop;
USPS domestic international
priority 5-9 days 10.00 30.00
express 2-3 days 30.00 70.00
UPS domestic international
ground (5-9 days) 12.00 (Please use USPS
2nd day 30.00 options listed
next day 40.00 above.)
While we do ship internationally, we are not responsible for import duties and taxes on the item which are decided at the time your order reaches your country. Customs clearance or any other charges required by your country is the customer's responsibility. LUXIRARE LLC does not have any control over these international shipping laws that differ from country to country. Items may also arrive at a later date than expected, but we always make sure to send you your tracking number so that you can check where your package is at any given moment.
Orders will be packaged and shipped TWICE a week, every Monday and Thursday. It takes us 2 days to package and wrap your order. If your order is placed on Monday, it is most likely that it will leave our facility on Thursday. When your package is shipped, you will receive notification via e-mail, along with a tracking number so that you can track your package at any time before it arrives to your destination.
For domestic shoppers, please note that we offer several different shipping rates. You will be required to choose an option that is most comfortable for you upon checking out. For all shoppers and future customers, please allow us at least 2 days to prepare and package your item before it gets shipped out. Items will be cleared for shipping once it is carefully packaged and we see that your payment has been cleared
Pre-order items will be ready at a later period of course, since they are 'made to order'. If the item has a 1-week pre-order period, please add 7 days to the normal shipping time that you would normally expect.
We combine shipping for shoppers who buy multiple items upon checkout. It's best that you purchase your items at once instead of purchasing items separately so that shipping is cheaper for you. If you bought more than 1 item at separate checkout times please e-mail us at email@example.com and request that your items be shipped together otherwise they will be packaged into separate boxes.
****We track all packages that go out, both international and domestic, for our security purposes. We want to make sure that everyone receives their orders. If you would like the tracking number for your order, PLEASE contact us at CUSTOMERSERVICE@shopluxirare.com****
Checking out is easy! All you have to do is fill in the correct address and give us your proper credit card information. If you'd like you can also use your paypal account! We take Discover, Mastercard, and Visa. We do not accept checks. We do not accept American Express, sorry for the inconvenience!
Returns & Replacements
We have a no refund policy but we do allow for store credit. If you would like to return your item for store credit, please notify us at firstname.lastname@example.org with your item description, item code, and a reason why you want to return it for store credit. We will send you a confirmation e-mail, please do not return the item unless you have received this e-mail.
Shipping the item back to us is your responsibility. Once we receive the item with no damages in its originally packaged format, we will reimburse you with credit.
note, any returns made to this address without an authorization e-mail
from us will not be looked at. If you return any items to this location
without having e-mailed us in advance you will not be given store credit.
We have a no return policy in our store at the moment. We will only refund the original amount (including shipping) if the item was grossly misrepresented. However, if you received an item and you've changed your mind about keeping it please send the item back for store credit. The item must be returned within 5 days. You will be notified via e-mail of your store-credit amount after you make the request. Returning the item(s) back to us is your responsibility.
It is very important that you review our sizing guide below so that you have a clear idea of how we do our measurements. All of our garments are measured out on a flat surface. We take measurements in inches. All of our measurements are done carefully but may end up being close approximations. If the dress is marked with a size (0,2,4,6,8 etc) or (Small, medium, large) we include this information in the description as well. It is important to go by measurements instead of size distinctions such as "small, medium, large" due to the fact that different companies use different measuring standards.
Our sizing Chart:
Women's Sizing Chart measured in inches:
0 2 4 6 8 10
Bust: 31.5 32.5 33.5 34.5 35.5 36.5
Waist: 25-26 26-27 27-28 28-29 29-30 30-31
Hips: 34.5 35.5 36.5 37.5 38.5 39.5
Bust Circumference: Measured on a flat surface at bust from end to end. This measurement is doubled for full circumference.
Waist Circumference: Measured on a flat surface from end to end at waist, this measurement is doubled for full circumference.
Hip Circumference: Measured on a flat surface from end to end, 7 inches below the waist line on the garment. This measurement is doubled full circumference.
Bottom opening or "swing": Measured at the bottom hem opening, from end to end. This measurement is doubled for full circumference.
Sleeve length: Measured from top of the shoulder to the end of the sleeve.
Across Neck: Measured from two endpoints at the highest points of the neck opening.
Across shoulder: Measured from shoulder to shoulder (where sleeve starts, or where the shoulder ends).
Pant inseams: Measured from crotch to hem of pants.
Strap height: When straps of dresses or tops are not adjustable, we measure the height of the strap by laying the dress flat and securing the midpoint of the strap. We then measure the midpoint (where it falls on your shoulder) to the end of the strap (where it meets the dress).
Total Length: Shirts, dresses, jackets, and coats are all measured from the highest point of the shoulder to the hem. Skirts lenghts are measured on the center front from the waist to the hem.
Rings: Measured by size 6,7,8,9 etc.
Necklaces: We measure the actual neck chain, irrespective of the pendant or anything that is dangling from the neck chain. We may also include the measurement of a pendant if it is larger.